Effective Date:

12/7/2024

Introduction

Welcome to WinningLeads. These Terms of Use and Privacy Policy govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions.

Terms of Use

1. Acceptance of Terms

By accessing or using our services, you agree to these Terms of Use. If you do not agree, please do not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You will not use our services:

In any way that violates any applicable federal, state, local, or international law or regulation. To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the services, or which may harm WinningLeads or users of the services.

3. User Accounts

If you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.

4. Limitation of Liability

WinningLeads will not be liable for any damages that arise from the use of, or inability to use, our services. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

5. Changes to Terms

We may update these Terms of Use from time to time. We will notify you of any changes by posting the new Terms of Use on our website. Your continued use of the services after such changes will constitute your acceptance of the new terms.

6. Contact Information

For any questions about these Terms of Use, please contact us at:

Email:

[email protected]

Privacy Policy

1. Information We Collect

We may collect and process the following data about you:

Personal Information: Name, email address, phone number, and other contact details.Account Data: Information provided when you register for an account.

Support Data: Information provided through support channels.User Content: Content provided through the use of our services.

Preference Data: Communication, marketing preferences, and responses to questionnaires.

Transaction Data: Details of transactions and purchases.

Financial Data: Payment information.

Technical Data: Information about your devices or connections.

Usage Data: Information about your use of or visit to our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

Account Management: To create and manage client accounts.

Customer Support: To provide support and handle inquiries.

Service Delivery: To collect and process user-generated content and manage communication and marketing preferences.T

ransaction Processing: To handle transactions and purchases, and process payments.

Platform Improvement: To improve and secure our platform.

User Experience: To analyze and improve user experience.

3. Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

Contract: Processing is necessary for the performance of a contract with you or to take steps to enter into a contract.

Consent: With your explicit consent for specific purposes.

Legal Obligation: To comply with legal obligations.

Legitimate Interests: For our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

4. Sharing and Transfer of Information

We may share your personal information with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our services. These third parties provide services such as:

Website and application development

Data storage and backup Infrastructure support

Billing and payment processing

Customer support

Business analytics

Marketing services

Lead verification

Ad budget management

Appointment scheduling and nurturing

While we do not personally transfer any data internationally, some third-party service providers may do so according to their privacy policies. Once your information is shared with these third-party providers, they will handle it in accordance with their own privacy policies.

5. Cookies Policy

We use cookies to enhance your experience on our website. The types of cookies we use include:

Strictly Necessary Cookies: Required for the operation of our website.

Analytical/Performance Cookies: To recognize and count the number of visitors and see how they navigate our website.

Functionality Cookies: To recognize you when you return to our website and personalize content for you.

Targeting Cookies: To record your visit, the pages you have visited, and the links you have followed.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: You can request access to your personal data.

Rectification: You can request correction of inaccurate data.

Erasure: You can request deletion of your data.

Restriction: You can request restriction of processing your data.

Objection: You can object to the processing of your data.

Data Portability: You can request to transfer your data to another party.

To exercise your rights, please contact us at: [email protected]

We will respond to your request within one month and ensure that your rights are respected. Please note that we may need to verify your identity before processing your request.

Handling User Rights Requests

Contact Point: Our dedicated contact point for GDPR-related requests is the email address [email protected].

Form Submission: You can submit your requests through the web form available on our website or via email. The form will ask for necessary details to identify and verify your request.

Verification Process: We will verify your identity before processing your request to prevent unauthorized access to your personal data.

Response Time: We will respond to your request within one month.

Tracking Requests: We keep a record of all requests and how they were handled to ensure compliance and transparency.

7. Data Retention

We retain your data for as long as your claim or request is valid. Once it is no longer needed or valid, we will securely delete your data.

8. Security

We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

WinningLeads

Email: [email protected]